Before Your Appointment
- Please come without eye makeup
- Avoid caffeine — it can cause eye twitching
- Remove your contact lenses
- Do not curl your lashes on the day
- Avoid lash lifts within 3 weeks prior
After Your Appointment
- Keep lashes dry for the first 6 hours
- Avoid oil-based products around the eyes
- Clean and brush your lashes daily
- Avoid rubbing, pulling or picking
- Try to sleep on your back
- Avoid steam and heat
- No mascara or eyelash curler
Booking Policies
A non-refundable deposit is required to secure your appointment. Please reschedule at least 48 hours in advance. There is a 15-minute grace period for late arrivals — after which the appointment may need to be rescheduled.
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Loved by Our Clients
In Expert Hands
About Cloud Nine
Founded in Toronto and now based in Hong Kong, Cloud Nine was born from a passion for beauty that knows no borders. We offer a unique fusion of Western and East Asian artistry — certified and trained with leading artists across Asia and North America.
A heavenly touch, beautifully yours — that's the Cloud Nine promise.